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FAQ: “Before your import can start, you need to select your stores”
If you get the following error message: Before your import can start, you need to…
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FAQ: How can I clone a new sub-account?
In order to clone a sub-account, whether that’s for the purpose of multi-store setup or…
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FAQ: How do unsubscribes integrate between v1 and v2/3?
On a high level, the way it works is that v1 unsubscribes get imported into…
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FAQ: Do I need a separate account for v2 from v1?
Yes! The accounts are separate. Part of the onboarding flow for your v2 account is…
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FAQ: Why are people receiving duplicate emails?
One of the common causes for receiving duplicate emails is when you use an Order…
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7 Ecommerce Marketing Tactics That Actually Get Results
Do you want more traffic and more sales in your ecommerce store? Of course, you…
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FAQ: How does the complaint threshold work?
Any complaints that customers make for a given email are tracked by Mandrill or Sendgrid…
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FAQ: Change the name of the shopping cart price rule to contain ‘v2’
If you get this error message when setting up a coupon code shopping cart price…
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FAQ: Before sending an email, you need to test your Mandrill connection
If you get the “Before sending an email, you need to test your Mandrill connection”…
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FAQ: Looks like there is a problem with your SSL cert
If you get this error message, it means that there may be an issue with…
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FAQ: How can you customize the look & feel of your MageMail account?
You can customize the color of the top nav bar under Settings > Templates > Advanced > MageMail Account. Here’s what your…
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FAQ: How can I share a message to get feedback from a coworker?
Sharing the message gives you an easy way to send the message to a colleague…
