FAQs
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FAQ: What features are enabled once a credit card is added to the account?
The only feature not available to accounts that don’t have a credit card on file…
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FAQ: Can you proactively manage our emails for us?
Yes, we can publish new emails for you on an ongoing basis and optimize your…
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FAQ: What versions of Magento is MageMail compatible with?
It’s compatible with Magento Community Edition from version 1.4 and onward, as well as corresponding…
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FAQ: How does unsubscribing work?
Here’s a brief overview of how unsubscribing works in MageMail. Customers can unsubscribe by clicking…
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FAQ: Order Confirmation Email
Here’s what the order confirmation email template looks like: Configuration In order to set it…
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FAQ: How is the sender of emails determined?
If you aren’t using Mandrill to deliver email, the sender is determined based upon the…
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FAQ: Why is Mandrill not recording click-throughs properly?
There is a known issue with Mandrill click-tracking where sometimes if the URL is too…
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FAQ: How can you configure ACLs for MageMail?
The MageMail configuration settings are within the Newsletter configuration settings page. This simplifies initial installation…