FAQs
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FAQ: Setting up the MageMail API connection to deal with Basic Authentication
When you go to a website and see the following username and password prompt, this…
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FAQ: What’s the difference between order entity ID and increment ID?
The entity ID is the primary ID in the database and something we tend to…
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FAQ: What’s the difference between the account-wide SKU exclusion and email-trigger-specific?
There are two ways that SKUs can be excluded from emails. On Email Trigger…
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FAQ: It seems like a filter isn’t being applied to a trigger?
As a general rule, if a filter is successfully applied to a given email trigger,…
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FAQ: Can you manually Send Email on an order when MageMail’s order confirmation email is enabled?
The way that the MageMail order confirmation email works is by disabling the Magento order…
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FAQ: Why is Google Analytics showing (not set) in the Landing Page report?
If you see (not set) in the landing page report it’s due to sessions that are recorded…
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FAQ: Where is the MageMail product roadmap?
Right here: [please login] Here’s how it works – as features are requested we’ll add…
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FAQ: Is it possible to see what the customer clicked on?
You should be able to get that from Google Analytics by using Acquisition > All Traffic, selecting…