FAQs
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FAQ: The review request form doesn’t seem to be working
There are a few known issues with the review request email trigger that has the…
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FAQ: Is it possible to trigger an email to a customer after their review is posted and/or approved?
No, unfortunately that’s not possible right now. One of the limitations here is that for…
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FAQ: Is it possible to have emails resent to customers?
There are a few options for resending emails to customers. One of the scenarios in…
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FAQ: Why am I getting a mixed content warning when previewing an email?
If you aren’t using the HTTPS Everywhere setting (Settings > Advanced > HTTPS Always), then images will be loaded…
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FAQ: There are emails being sent out from Magento in bulk that shouldn’t be
If you’re seeing a bunch of emails going out in bulk that look like they…
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FAQ: When is the newsletter email trigger sent out?
There are a few different general scenarios. Note that if you want to add…
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FAQ: How can you disable Magento’s default newsletter confirmation email?
There are a few options that are explained here: https://magento.stackexchange.com/questions/59034/how-to-disable-the-sending-of-magentos-default-success-email-template-upon-news/82043#82043 Unfortunately most of them are…
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FAQ: How can I override my base URL for ajax requests?
For stores that require a language code to be appended to URLs, such as example.com/us/,…