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FAQ: How do I sync unsubscribes with Mailchimp?
In order to pull your Mailchimp unsubscribes into MageMail, add your API key and list…
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FAQ: How do I get CC’d on outgoing emails?
You can get BCC’d on outgoing emails by populating the email address under Settings >…
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FAQ: How do I configure SPF and DKIM for Mandrill?
In order to setup your SPF and DKIM records, you’re going to need to first…
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FAQ: Give new customers special discounts in abandoned cart emails
Instead of treating all customers the same, you can give special discounts just to new…
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FAQ: How does the promotion bar work?
The promotion bar is displayed when a customer clicks through from an email that has…
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FAQ: How do I setup exclusions for my discounts?
If you have any exclusions that need to be setup – whether that’s a customer…
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FAQ: How do I setup auto-generated coupon codes?
All you have to do is create a regular Shopping Cart Price Rule. Set it…
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FAQ: How do I customize the message in the promotion bar?
If you would like to customize the promotion bar message (and/or translate it to another…
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FAQ: How do coupon codes work?
The coupon codes use Magento’s auto-generated coupon code feature. So there is a shopping cart…
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FAQ: How do auto-expiring coupon codes work?
If you want to setup discounts that auto expire after a certain time (1 day,…
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FAQ: A customer had a problem with a coupon code
There are usually a few reasons why a customer might be confused about a coupon…
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FAQ: Purchase Anniversary
The purchase anniversary is an email that goes out to each customer on the date…