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FAQ: How do I know which orders were attributed to MageMail?
You can view sales attribution in real-time in your account dashboard and billing section so…
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FAQ: What am I charged for the first, partial month of use?
Regardless of when your first trigger goes live within the first calendar month, we consider…
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FAQ: When will I be billed?
We bill your account at the beginning of a calendar month for all fees incurred…
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FAQ: Why do you charge a $49/month minimum fee?
In 2026, we decided to roll out a minimum fee of $49/month/store so that we…
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FAQ: Is multi-store supported?
Yes, MageMail supports multiple stores, including for single Magento instances. Each store can either be…
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FAQ: What if no sales are generated?
You will incur no fees for sales order attribution except for a $49 minimum monthly…
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FAQ: How does sales order attribution work?
Sales are attributed to MageMail if a customer clicks through up to 30 days prior…
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FAQ: How are estimates handled for custom projects?
For custom projects such as custom triggers, here’s how estimates are handled. *Hourly billing model*…
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FAQ: How do I set up email delivery service?
For transactional emails, you can either use MageMail’s native service or your own Email Service…
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FAQ: What are your terms and conditions?
Please see this page for our current terms and conditions, including pricing: https://magemail.co/terms/
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FAQ: What is the fee for MageMail?
MageMail’s fee for triggered emails is 3% of MageMail attributed sales up to and over…
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FAQ: How can I troubleshoot my connection?
First, we want to make sure you’re using the correct URL, so login to your…