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FAQ: How do you update the name of a message?
The name of the message is shown in gray above the message content itself, and…
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FAQ: How do you include taxes into product prices?
In order to include taxes into product prices, for example for VAT taxes, you can…
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FAQ: What does the “Wasn’t able to reach URL” error message mean?
This means that the MageMail server could not reach the site URL that’s configured or…
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FAQ: How can you segment on customer group?
Just select customer group from the dropdown and then select from one more more customer…
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FAQ: How can you send a second pass email to customers that didn’t open it the first time around?
In order to send a second pass email, you can first copy your existing message…
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FAQ: How can you schedule a message?
In order to schedule a message, just click on the message header: and that will…
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FAQ: How does order history segmentation work?
You can segment subscribers by order history on either their last order date or products…
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FAQ: How does customer segmenting work?
You can segment customers for a message by clicking on the filter icon next to…
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FAQ: What does the ‘MageMail API Access Denied’ error message mean?
This means that when the MageMail server attempted to query the API running in your…
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FAQ: How do I add my logo or another image?
What you can do is, first click the + icon to create a new image.…
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FAQ: As a developer, how can I fully customize the CSS?
There is some limited support for customizing the CSS in individual content blocks, but that…
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FAQ: What does the ‘link is too long’ error message mean?
If you see this error message, it means that the link it’s referring to is…