FAQs
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FAQ: How does MageMail integrate with the Creatuity Pinterest Magento integration?
If you are using the Pinterest integration by Creatuity, here’s some information on how MageMail integrates…
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FAQ: What fonts can be used?
The short answer is that, generally speaking, only standard web fonts should be used in…
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FAQ: Can orders placed through the backend via non-web channel be attributed?
Yes, the order will be attributed to MageMail if there is an open, click, or coupon associated…
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FAQ: As a potential customer in the UK, is MageMail a good fit for me?
I get asked from time to time whether MageMail is a good fit for customers…
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FAQ: Why am I getting an error message about the password when I try to save settings?
If you get the following error message… …it’s likely because your browser is auto-filling the…
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FAQ: Will cleaning the quote tables interfere with abandoned cart emails?
Yes, this can interfere with abandoned cart emails, because the abandoned cart email operates directly…
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FAQ: How can I test the API connection to make sure it’s working?
Sometimes we may run into an issue where our API connection isn’t working for one…
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FAQ: Where does the best-seller product data come from?
The best seller data is calculated dynamically based upon the number of orders in Magento…