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FAQ: What types of emails does MageMail support?
Currently the following are supported: – Abandoned Cart series – Welcome series – Review Request…
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FAQ: How do I install or update the module using Magento Connect?
Go into Magento Connect under *System* > *Magento Connect* > *Magento Connect Manager*, 1- First,…
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FAQ: How do I install or update the MageMail module?
Using ZIP File You can always download the latest version of MageMail here: [please login]…
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FAQ: I’ve connected the module but it’s not working right
If you connected your store initially but there’s some kind of issue with the API…
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FAQ: Should I use Sendgrid for email delivery?
Yes, I tend to recommend it pretty strongly, for a few reasons.
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FAQ: Is there a MageMail referral or affiliate program?
No, not at the moment. We think there are some opportunities for revenue share for…
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FAQ: How to spot check emails that have already gone out?
For a given email, go into the Recipients tab. From there you can see all…
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FAQ: How should we send account credentials back and forth by email?
When sending account credentials (ex: a Magento backend login or a Mandrill account login), I…
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FAQ: White-listing MageMail API Requests
Sometimes you may have infrastructure on your end that will block MageMail API requests –…
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FAQ: What does Mandrill’s Sender Reputation metric mean?
Sender reputation is basically a measure of how reputable you are as an email sender.…
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FAQ: How can I unsubscribe a customer?
Usually the easiest way to unsubscribe a customer is if they reply back to the…
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FAQ: How do I get started?
(1) Create your MageMail account Start by creating your account or logging into your account, if you’ve…