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  • MageMail

    ·

    Apr 11, 2026
    FAQ: A customer received a 2nd abandoned cart email after they placed an order. Why is that?

    In general, customers should not receive additional abandoned cart emails for a cart after they…

  • MageMail

    ·

    Apr 11, 2026
    FAQ: Why is Gmail showing a phishing warning?

    There can be a number of reasons for this. Gmail has a help section outlining…

  • MageMail

    ·

    Apr 11, 2026
    FAQ: How can I enable the exit modal?

    In order to enable the exit modal, make sure you’re connector extension is updated to…

  • MageMail

    ·

    Apr 11, 2026
    FAQ: Aheadworks Subscription Reminder

    If you use the Aheadworks Subscription & Recurring Payments module, you can use MageMail to…

  • 8 Ways To Improve Customer Retention In Ecommerce

    MageMail

    ·

    Apr 10, 2026
    8 Ways To Improve Customer Retention In Ecommerce

    Ever left something behind at a party? It’s not a good feeling. Not just because…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: Why do the images in the preview not look right?

    The images that show up in the quick preview next to the content editor are…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: Why is there a minimum revenue level requirement?

    In April 2026, we introduced a minimum revenue level of $100K per year for merchants. …

  • MageMail

    ·

    Apr 10, 2026
    FAQ: How can you translate the content of emails?

    In order to translate the bulk of the email content, you can just enter the…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: Can you filter email triggers by country?

    Yes, you can filter by country under an individual email under Filter > Included Countries…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: How does the product grid widget work?

    The product image grid gives you a number of options for inserting product images into…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: Can I use something other than Mandrill to send email?

    Yes, you don’t have to use Mandrill. However, it’s very important that we’re monitoring your…

  • MageMail

    ·

    Apr 10, 2026
    FAQ: Will MageMail affect transactional email that Magento sends?

    No, MageMail doesn’t touch any of the email functionality within Magento out of the box.…

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