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FAQ: How do I whitelist MageMail for CloudFlare timeouts?
If you’re using CloudFlare, and the API connection stops working, or is timing out, it…
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FAQ: What happens if a product is out of stock in the abandoned cart email?
If a product becomes out of stock, then when they click through from the abandoned…
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FAQ: Is there benefit to having a personal Mandrill or SendGrid account?
The main benefit is that you would be able send your own transactional emails through…
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FAQ: A customer’s coupon has expired- can I create a new one for them?
If a customer has received a coupon that has already expired, and you want to…
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FAQ: How do I configure SPF / DKIM records with Sendgrid?
Setting up SPF and DKIM is an important part of improving deliverability of your emails…
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FAQ: Why are links disabled in the emails I am BCC’d on?
When you BCC yourself on an email, the copy of the email that you receive…
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FAQ: Where do MageMail-specific database tables and columns get created?
There are a few places where MageMail modifies the Magento database schema: These changes aren’t…
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FAQ: How can I use the MageMail email template from within Magento transactional emails?
If you want to use a similar HTML email template as the MageMail template for…
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FAQ: What transactional email services is MageMail compatible with?
MageMail is compatible with: In addition, MageMail can send through your Magento store. In order…
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FAQ: How does MageMail integrate with the Creatuity Pinterest Magento integration?
If you are using the Pinterest integration by Creatuity, here’s some information on how MageMail integrates…
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FAQ: What fonts can be used?
The short answer is that, generally speaking, only standard web fonts should be used in…
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FAQ: Can orders placed through the backend via non-web channel be attributed?
Yes, the order will be attributed to MageMail if there is an open, click, or coupon associated…