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FAQ: How are sales attributed to MageMail?
A sale is attributed to MageMail if a customer clicks through on an email up…
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FAQ: Are there any long term commitments?
Nope, everything is month to month. No long term contracts or setup fees either.
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FAQ: How does the API work?
The MageMail connector module opens up API access, which the magemail.co app connects to in…
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FAQ: How should I send you usernames and passwords?
If you need to send me a username / password for your Magento backend or…
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FAQ: How does multi-store work?
Each MageMail account can be associated with a store or set of stores. If you…
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FAQ: How does auto-login work?
You can enable auto-login in the connector module. The Auto Login Restricted by IP address…
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FAQ: How does the Days In Window field work?
As a general rule, you shouldn’t have to worry about playing with this, it will…
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FAQ: How do I enable the IP Address Whitelist?
The IP Address whitelist is important to have enabled, to prevent potential attacks to your…
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FAQ: How does Google Analytics integration work?
Out of the box, MageMail will use utm_source, utm_medium, and utm_campaign query string parameters. MageMail…
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FAQ: What’s the best way to handle staging and production environments?
We recommend to first connect your staging site to test the extension. Once testing is…
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FAQ: Is it possible to disable the MageMail extension entirely?
MageMail has a very light footprint, as far as Magento extensions go. It doesn’t use…
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FAQ: Is it possible to send an abandoned cart email if there is an order pending?
Yes, if there are certain order statuses that you want to consider as abandoned carts,…