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FAQ: Is it possible to exclude certain email addresses from being emailed?
Yes, there is. You can add a comma-separated list of emails or patterns. If, for…
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FAQ: How does multi-account management work?
There are usually two cases for multi-account management: 1. Agencies that have multiple clients on…
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FAQ: How do I test the auto-login feature?
If the Auto Login Restricted by IP Address is enabled, it makes testing a little…
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FAQ: How do I search the email history?
To search all of your email history across all of your email triggers, go into…
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FAQ: How do I sync unsubscribes with Mailchimp?
In order to pull your Mailchimp unsubscribes into MageMail, add your API key and list…
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FAQ: How do I get CC’d on outgoing emails?
You can get BCC’d on outgoing emails by populating the email address under Settings >…
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FAQ: How do I configure SPF and DKIM for Mandrill?
In order to setup your SPF and DKIM records, you’re going to need to first…
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FAQ: Give new customers special discounts in abandoned cart emails
Instead of treating all customers the same, you can give special discounts just to new…
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FAQ: How does the promotion bar work?
The promotion bar is displayed when a customer clicks through from an email that has…
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FAQ: How do I setup exclusions for my discounts?
If you have any exclusions that need to be setup – whether that’s a customer…
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FAQ: How do I setup auto-generated coupon codes?
All you have to do is create a regular Shopping Cart Price Rule. Set it…
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FAQ: How do I customize the message in the promotion bar?
If you would like to customize the promotion bar message (and/or translate it to another…